NovaTech Computer Services

Not just a tech, YOUR tech.


 

Call NovaTech and you'll know why you should have your own tech!

 

    NovaTech Philosophy:  

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Every time a NovaTech Tech returns from a service call, that Tech is asked one question before any others:  "When you left, were they happy?" 

 

We know it isn't enough to just fix the computers or network problems right the first time.  It is our responsibility to make sure you understand your problem and how it happened as well as how a NovaTech Tech fixed it.  It is also our responsibility to make sure you know you can call us when ever you have a question about your computer, a program or anything else computer related.

 

In order to achieve these goals NovaTech will only provide you with technicians who are well trained in your problem, are understandable and encourage you to have a relationship after your repairs are done.

 

 

 

 

 

 

 

 

     
     
     
     
     
Our Techs:

Our techs:

  1. Will be well trained
  2. Will explain your problem in a way you can understand
  3. Will tell you how to prevent the problem in the future
  4. Will encourage a lasting relationship
  5. Will never encourage you to buy something you don't need.
  6. Will never encourage repairs you don't need.
  7. Will be YOUR tech!
NovaTech Will:
NovaTech will:
  1. Be courteous when you call.
  2. Will always charge you a fair price.
  3. Will keep our techs up to date on all things computer repair and network administration.
  4. We will train them in active listening.
  5. Will be open to complaints and suggestions.
  6. Will be YOUR computer services company.