NovaTech Computer Services

Not just a tech, YOUR tech.


 

Call NovaTech and you'll know why you should have your own tech!

 

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  NovaTech's technicians have been trained to listen to you and the problems you have with your computer before they sit down and start fixing your computer.

 

Why?

 

If we don't hear all the problems we can't fix them all or we could misidentify a problem.  It also tells us how and why you use your computer.  Once you have explained the problems; only then do they sit down and get started.

 

 

Once those guy's technicians get started, they do not want to be bothered.  They don't answer questions, and don't explain what they are doing.

 

 

 

NovaTech's Techs are different.  We will happily answer any questions while we are fixing your computer, and we will explain what we are doing in words you can understand.

 

Our technicians have experience ranging from Fortune 500 companies to small computer repair shops.  Small businesses, medium businesses, home offices and home users; we know what you need!  NovaTech has experience with all types of businesses.

 

In addition most of NovaTech's Techs are Microsoft Certified Systems Engineers (MCSE). 

 

What does that mean? 

 

It means that Microsoft has faith in our ability to build, administer and fix their products, specifically Windows XP.

 

Want to know more about MCSE?  http://en.wikipedia.org/wiki/MCSE

 

 

 

   
 

 

Our Techs...
 

  - Fix things right the first time.

 

  - Treat you with respect.

 

  - Make sure you understand your repairs and your problems.

 

  - Respect your home or business.

 

  - Teach you how to prevent future problems. 

 

  - Will try to identify or prevent

     future problems.

 

  - Be your resource for all things computers and technology.

 

  - Are required to stay up to date on technology, software, hardware, law suits through daily research.

 

  - Their relationship with you won't end when your services are done!

 

  - Want to be YOUR tech!

Been taken by other techs?
 

We know it is hard to trust another tech again.  It can be scary to trust someone after someone else has betrayed your trust. To most people what computer technicians do is computer voodoo.  They click around, move the mouse, open up the side and it either works again or ...  

 

For those reasons we encourage all of our customers to ask lots of questions, to challenge our techs, to be suspicious of us and other companies. 

 

The more you examine us, the more impressed by the quality of our technicians, the quality of our company, the quality of our services you will be. 

 

NovaTech's Techs are supposed to stay and answer all your questions and make sure you understand your repairs.
 

We ask you to give us a chance to give you new faith in computer techs and computer repair companies.

 

You will leave your NovaTech experience with YOUR own tech.